Data Controller

Your data is processed by KOKORO lingua, a Public Limited Company with a capital of €100,000, headquartered at Espace de l’Europe 2, 2000 Neuchâtel, Switzerland. The company is chaired by Mrs. Nathalie Lesselin and registered under the Unique Identification Number IDE CHE-214.218.598 (Neuchâtel Commercial Register).

Purpose of Processing

The primary purpose of data processing on the kokorolingua.fr website is to communicate the offers provided by KOKORO lingua and to conduct communication campaigns. The processing of personal data carried out via the kokorolingua.fr website relates to the management of contact forms made available to you. There are three such forms:

• A contact form for clients and non-clients, available on all pages.
• A contact form for teachers, accessible from the page https://kokorolingua.fr/anglais/en-classe/.
• A contact form for partners, accessible from the page https://kokorolingua.fr/affiliation/.

The data collected through the contact forms will also be used to populate the mailing list for the newsletter, promoting various solutions and services offered by KOKORO lingua.

Additionally, users can submit their resumes (hereafter referred to as “CV”) to apply for job openings posted on the website or to submit their CVs spontaneously.

Legal basis for data processing

The legal bases for the processing of personal data carried out on the website are as follows:

• For the customer and non-customer, teacher, and partner contact forms, the legal basis for processing the personal data you provide us with is consent.
• For the “Careers” section, the legal basis for processing the personal data you provide us with is consent.
• For sending newsletters via email, the legal basis for processing the personal data you provide us with is consent.

A traceable consent collection system is in place for all these processes.

Recipients or categories of recipients of the data

In light of the purposes of these data processing activities, the data collected and recorded on the website kokorolingua.fr is exclusively intended for the KOKORO lingua team responsible for managing the website.

More specifically, the recipients of the data generated and collected are as follows:

• For the data collected via the contact forms for clients, non-clients, teachers, and partners, the website administrator is the only person who receives the data. These data may then be reused by KOKORO lingua’s marketing teams.
• For the data collected via the careers section, the HR manager is the only person who receives the data. These data may, if necessary, be reused by KOKORO lingua’s HR department.

Data Retention Period

Personal data of users on the website is stored in an active archive (hereinafter referred to as the “Active Archive”) for a period proportional to the purpose for which it was collected. The retention periods for the data on the different processing activities are defined as follows:

• For customer and non-customer/teacher/partner contact forms, your data will be retained as long as the person concerned does not unsubscribe (via the unsubscribe link included in the communications).
• For job application responses and spontaneous applications, your data will be retained for a period of two (2) years from the last activity.
• For sending newsletters by email, your data will be retained as long as the person concerned does not unsubscribe (via the unsubscribe link included in the newsletters).

Rights of Data Subjects

The legal basis for the processing carried out by KOKORO lingua is based on the consent of the users, which may affect their rights and freedoms. In light of this legal basis for processing, we remind you that you can exercise the following rights under European data protection legislation:

• Right of access: You have the right, without prior justification, to directly request KOKORO lingua to access your personal data.
• Right to rectification of your personal data: In the case of processing your personal data, KOKORO lingua implements appropriate measures to ensure the accuracy of your data and its update for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you have the right to request its rectification.
• Right to erasure of your personal data: You have the right to request, in certain specific situations, the erasure of personal data concerning you. This right to erasure can be exercised particularly when:
  • Your data is used for prospecting purposes
  • Your data is no longer necessary for the purposes for which it was originally collected or processed
  • You withdraw your consent for the use of your data
  • Your data is being processed unlawfully
  • Your data must be erased to comply with a legal obligation
• Right to data portability: You have the ability to retrieve part of your personal data in an open and readable format for personal reuse.
• Right to object or withdraw consent: You have the right to object at any time to the processing of your data. However, this right of objection is not an absolute right to the simple and definitive deletion of all data concerning you. Therefore, the objection request will not be granted if:
  • There are legitimate and compelling reasons requiring the continued processing of your data
  • Your data is necessary for the establishment, exercise, or defense of legal claims
  • A legal obligation requires the retention of your data

For any requests related to the exercise of your rights, you can contact KOKORO lingua at the following address: [email protected]

Contact and Data Protection Officer

The appointment of a Data Protection Officer reflects KOKORO lingua’s commitment to the protection, security, and confidentiality of its clients’ Personal Data.

If you have any questions regarding this privacy policy or the data processing activities carried out by KOKORO lingua, or if you wish to exercise any of your rights under the GDPR, please contact:

By mail:

KOKORO lingua SA

Rue de la Pierre-à-Mazel 39

c/ Microcity SA

2000 Neuchâtel – Suisse

By email:

[email protected]